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For Patients

Guide for Inpatients

Admission Day Procedures

Please enter the hospital through the main entrance at the appointed time and complete admission procedures at the "D Inpatients Desk".

Please be sure to bring the following items with you:

  • Your application for hospitalization
  • Form instructing staff how to respond to visitors
  • Health Insurance card
  • Medical Certificate for the Aged, Worker’s Accident Compensation documents, etc., when applicable
  • Hiroo Hospital ID card
  • Personal seal (hanko) if you have one
  • Medicines currently being taken

A nurse will escort you to the ward after completion of admission procedures.

A. If you do not speak Japanese, please come with someone who does to assist in the admission procedures.
B. Parking may not be available due to limited parking space.


Underwear and nightwear 3〜4
Gown 3〜4
Hand towel 3〜4
Bath towel 1〜2
Washing basin 1
Toiletries (toothbrush, soap, shampoo, etc.)  
Tissue paper (water-soluble)  
Washcloth 1
House slippers 1 pair
Cup or glass  
Earphone for TV viewing  
(Dentures if applicable)  

Chopsticks are available.
These items can be purchased at the shop on the first floor.

  • Please bring additional clothes.
  • Please do not bring toys which are expensive, dangerous, or may disturb other children.
    Consult with the nurse first if you wish to bring in toys.
  • Please do not bring any snacks. Children are given snacks at 3:00 p.m.
  • Please inform the nurse of any food allergies.

  • Please follow the instructions of the doctors and nurses.
  • Please do not bring valuables or large amounts of cash.
  • Please use an earphone when watching TV or listening to the radio or other portable audio device.
Televisions can be operated through the use of a pre-paid card (\1,000 for about 15 hours).
The same cards are also needed to operate the refrigerator in your room (about \200 for 24 hours).

  • For your safety, please do not bring any dangerous items into the ward.
  • Please refrain from using electrical outlets in your room (excluding private rooms) or the Dayroom (electric shavers can be used).
  • You may use a PC in the Dayroom and private rooms, after receiving prior approval from your doctor.
  • Mobile telephones can only be used at designated areas.
    They cannot be used in the room, except for private rooms located above the 4th floor.
  • All telephone messages for patients will be taken at the nurses station of the patient's ward. Patients cannot be called to the telephone.
  • All lights must be turned off at 9:30 p.m.
  • Your cooperation in trash separation is appreciated.
  • Smoking is prohibited in the hospital. A smoking area is available outside.
  • Your doctor's approval is necessary to leave the hospital for a short time or overnight.
  • You may have to change wards or rooms depending upon your medical conditions.

    All meals are prepared taking nutritional balance into account
  • Meals are served at 7:40 a.m. (breakfast), 12:00 noon (lunch), and 6:00 p.m. (supper).
  • Due to medical necessity, you may be prohibited from or limited in taking meals.
  • All food is provided by the hospital. If you wish to bring in food or drinks from outside, please consult with your doctor.

Private rooms accommodating one to two patients are available.
Regular rooms accommodate six patients.

To ensure medical safety, we request all inpatients to wear a name band at all times. Your name band will be used to confirm your name for all medical procedures including drips, injections, transfusions, examinations and treatment, etc.
In principle, you will be asked to write your own name and birth date on the name band.

If you need a medical certificate or other documentation, please fill out an application form at the EMedical Certificate desk on the first floor after you finish procedures for discharging from the hospital. Processing will take two weeks. If you wish to obtain the certificate while in the hospital, please consult with your doctor.

(1) Visiting hours
  Patients in all wards except those listed below: 11 a.m. to 9 p.m.
  Patients in wards 130 and 810: Please ask the ward nurse

  a) Please register at the Visitor Reception Desk on the first floor.
  b) Proceed to the patient’s room wearing the visitor badge.
  c) Please return the badge to the Visitor Reception Desk when leaving the hospital.

  a) Smoking, drinking, or eating during the visit is not allowed.
  b) Visits may be refused according to the patient’s condition.
  c) Many visitors at one time or visitors accompanied by children (under the age of 6, under the age of 12 for the pediatrics ward) are not allowed in the patient’s room.
  d) Please do not disturb other patients.

(1) Personal attendants for inpatients are not required.
(2) However, depending on the patient’s condition and the family’s desires it may be possible to have someone present, please consult the doctor or nurse.

Social workers provide a range of psychosocial services to patients, families and those affected by illness and hospitalization. We have English-speaking social workers. Social workers are in the patient support center on the first floor.

Inpatients, outpatients and family members who have any questions about post discharge nursing which must be carried out at home may consult with our staff about this. Consultation is available at the Nursing Consultation Room on the first floor.

(1) If an emergency situation occurs, follow the instructions of a nurse or other staff member.
(2) Never use the elevators for your evacuation.

(1) Shop (first floor)
  Open: 8 a.m. to 9 p.m. Mondays to Fridays and
       8 a.m. to 7 p.m. Saturdays, Sundays, and holidays.
(2) Cafeteria (B1)
  Open: 7 a.m. to 6:45 p.m. Mondays to Fridays and
      11 a.m. to 3:45 p.m. Saturdays, Sundays, and holidays.
(3) Vending machines
  Floors 1 and B1: Tea, milk, fruit juices, coffee etc.
  Floor 1: Pajyamas, towels, paper diapers etc.
(4) Barbershop
  Please check with your nurse for an appointment.
(5) ATM services (at the front entrance)
  Open: 8:45 a.m. to 7 p.m. Mondays to Fridays and
      9 a.m. to 5 p.m. Saturdays.

>>Guide for Hospital Admission

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